Contact Me

Very important: avoid sending the same email to more than one address. My mailing tool marks these messages as spam, and I tend to lose them.

If you have an issue with the purchase or license activation, send an email to [email protected]

If you want to suggest a change or a feature, fill out this form.

If you have a problem with the app, check Frequently Asked Questions

If FAQ didn't help, shoot an email here: [email protected] (make sure to send your message from the email address that you used to purchase the license, otherwise it may take a while before I get back to you!)

For other inquiries, send an email here: [email protected]

Please DON'T send the same email to multiple addresses, these emails will get marked as spam, and your email address will get quarantined.

Keep in mind that I don't speak Chinese, German, Ukrainian or Norwegian. English is the best choice (I don't mind auto-translated emails).

I normally answer a few hundred messages per month; it's a lot, and sometimes it takes me 2–4 weeks to get back to you. I prioritize the following mail:

1. Messages from the Friends Club users

2. Messages from the users with Basic license

3. Bug reports (when the reported issue is a bug and not an intended behavior)

4. Support requests

I'm trying to answer other emails too when I have time.

I rarely check my Twitter and Reddit DMs, email is the surest way to reach me.